Under USAID funding, and In a joint venture with Engicon of Jordan, id:rc is working with the water directorates in five cities in Iraq to improve water service delivery to citizens through improved planning, reduced non-revenue water, and increased social inclusion. Id:rc is leading tasks related to conducting a detailed customer census in a defined geographic area serviced by the system, and preparing databases and maps including all data and information collected during fieldwork to constitute decision support and planning tools for provincial water directorates to improve services and social inclusion.